ContributionsMost RecentMost LikesSolutionsFree Hub 4 Hi all, This seems to have been spoken about quite a lot but had an email from Virgin today offering to send me at no extra charge, a free Hub 4 to replace my old hub but no confirmation email has come through and now I can't remember what date I chose - that is assuming it will actually happen? Many thanks for any help, Nick Re: V6 re-boots Hi Sabrina, Many thanks for the info and your help, Nick Re: V6 re-boots Hi John, Many thanks for your reply. Not sure how to do a factory re-set, is that different to turning it off for 10 secs and turning on again? Also, would I lose all my recordings? Many thanks John, Nick V6 re-boots Hi everyone, I tried this post on tech chatter but no replies. At least 2 or 3 times a week (lately nearly every day) I have to turn the v6 box off and on to clear it because although the remote is working ok, the box isn't responding to channels and the channel display is frozen. Many thanks, Nick SolvedRe: V6 re-boots Hi everyone, At least 2 or 3 times a week (lately nearly every day) I have to turn the v6 box off and on to clear it because although the remote is working ok, the box isn't responding to channels and the channel display is frozen. Many thanks, Nick