Dispite several call& what's app chats, still unable to get netflix. Last chat seemed to be going well, as rather than promise an activation email would arrive in the next few days , I was actually given a ticket number and promised a fix within 48 h...

Hi folks, apologies if this is covered elsewhere but a search found nothing.Connection via ethernet give me as low as 45Mb download speed up to a max thi so far of 60,  as opposed to 400 plus via wifi.I have 600 service and the brand new hub 5 so min...