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BTC_1 · 05-02-2023

My long-standing NTLWorld email address under my Virgin Media account was one of those affected back in November. After following advice on these forums, I was able to regain access to to it after phoning Virgin Customer Care.Of the My Virgin Media ...

BTC_1 · 29-10-2021

Hi, from the posts on the forum it looks like there are issues with the email servers.Background - everything was working fine with my Virgin Media service until last night around 12:30am. I got a "Correct credentials needed" appear on my android pho...

BTC_1 · 22-02-2023

A quick update. My thanks to Graham_A for escalating this to the VM Forum Team and big thanks to Megan_L for helping to resolve this and get the password reset. My son now has access to his emails again.Thanks again to this forum for their support an...

BTC_1 · 06-02-2023

Thanks Graham_A for your suggestionsTried the link you provided and we had to go down the route of "reset the password" as the password he had which used to work before the hiccup, does not. Clicking on the reset password link gave us the "Contact us...

BTC_1 · 06-02-2023

Thanks jpeg1.It's still there.I did that way back at the start of the problem following posts from others. Like others had noticed, Virgin Media now only has the 'Delete' option as the only action available against the additional VM accounts (no cha...

BTC_1 · 29-10-2021

Regained access to my Ntlworld.com email again via phone gmail and PC web browser.Changing the password worked for me as suggested by albob. It took over an hour for it to kick in,

BTC_1 · 29-10-2021

Thank you!I'll try that and see how it works for me - I have seen from other posts that it might not work for long or work at all...

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Unable to access additional My Virgin Media email account

Ntlworld.com email unavailable - Urgent need to access

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Re: Unable to access additional My Virgin Media email account

Re: Unable to access additional My Virgin Media email account

Re: Ntlworld.com email unavailable - Urgent need to access

Re: Ntlworld.com email unavailable - Urgent need to access