ContributionsMost RecentMost LikesSolutionsRe: Audio Sync problem with new 360 box Was advised by virgin to turn off Dolby worked for about 10 minutes so still using optical cable. Is yours still working ok (no lipsync). Re: Audio Sync problem with new 360 box Your correct and it didn’t work. So not a solution. Re: Audio Sync problem with new 360 box Exactly,not what we paid for but stuck in a contract they have us by the short and curlys. It better than TV speakers at the moment. I’m stuck till may if it’s not sorted by then I’m off. Openreah and Vodaphone have laid new fiber cables so competition for fast broadband at last. Re: Audio Sync problem with new 360 box I phoned Virgin Friday and got through strait away. He told me to go to settings, Audio/ Video, Dolby Audio and tick disabled. It worked for about 5 mins then just lipsync. I just use optical cable now. Re: Audio Sync problem with new 360 box Only problem I have is audio sync not had a problem with picture sorry. Called Virgin Friday afternoon and answered strait away that was a shock. Sorted another problem I had, advised to sort out audio issue but that didn’t work but very helpful give them a try. Re: Audio Sync problem with new 360 box Hi I have disconnected HDMI arc cable from Tv to sound bar and just connected the optical cable works ok for sound no lipsync but sound bar has to be switched on or off via sound bar remote. It’s not ideal Virginmedia should sort it out but I’m not holding my breath Hope this helps.