klf3
On our wavelength
Joined 8 years ago
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Contract Renewal Fiasco.
Like many on the forum, I received an email with a renewal offer for my contract which runs out in July. I looked at the deal and despite it saying it was the same package, it had dropped TNT Sport, yet was going to cost me more Naturally enough, I didn't take it any further, however, 5 minutes after looking at the deal, Virgin sent me two pre - contract documents as if I'd accepted the deal. Can someone from Virgin please cancel these documents/ order AS IT WAS NEVER PLACED. I'm pretty angry about this, but simply want it resolved without any fuss / stress on my part. I happy with my current package and will deal with the renewal closer to July. Thanking you in anticipation !487Views0likes1Comment