madheaduk
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Re: Virgin TV Go App asking to register same device every time
Hi, I pay virginmedia a great deal of money for the services you provide And a part of that service that I pay for is TV go... If TV go doesnt work... Which it clearly doesnt for me and many many other customers and you are refusing to allow me access to the services that I have paid for. Please provide details of your complaints process so I can make a claim for your failure to provide the services that make up my contract. I have over 30 years in IT in various developer and architect roles. Your app is faulty and or your design is flawed. If your allowed 5 devices fine but there is no technical reason why I can not add or remove them myself. Unless you can provide a reason as to why? Especially, as on these forums you have already removed all active devices for many customers .. so your customers can again use the services that they have paid for without having to wait for a month .. or any other period of time I look forward to your response. Thanks Ps I never actually finished the original post correctly and I could nit edit it after it was submitted .. that wiuld be a handy new feature ...958Views0likes0CommentsVirgin TV Go App asking to register same device every time
All my devices for tv app filling up and old ones also sitting in the list. Now telling me I need to reset the devices. I can't believe the app is using cookies or whatever instead of authorisation in the app itself .. bit ridiculous and terrible design flaw.. Please delete all my devices telling me I need to wait until November (26 days time!!!) to use it again REGISTERED (5 OF 5)CAN BE REPLACED IN samsung SM-G998B 26 days kallum - Opera 26 days Andy PC - Google Chrome or app(Current device) 26 days samsung SM-G998B 26 days AndyPC - Google Chrome 26 days1.1KViews0likes4Comments