Giova47
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Joined 9 years ago
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Re: Virgin TV Go not playing recordings
Thanks for the reply but this is just going round in circles. For as long as I can remember there was no issue in recording anything from CH4 and it playing back through the GO app. Everything at whatever time of the that is recorded from CH4 will not play back with the Go app520Views0likes1CommentRe: Virgin TV Go not playing recordings
Thank you but I think that is very unlikely as no program at all from CH4 that is recorded will play. Also in all the years I’ve been using this app this had never happened before. It’s only CH4 recordings from any other channel playback with no problems. Finally there are plenty of people who have no problems playing back CH4 recordings1.3KViews0likes2CommentsRe: Virgin TV Go not playing recordings
Yes it’s through the app! This is getting a bit silly now. To repeat, anything and we mean anything recorded from CH4 will not play through the app, period. The type of program is irrelevant. This seems to be going round in circles. I cannot explain it any better1.3KViews0likes0CommentsRe: Virgin TV Go not playing recordings
rhank you for the reply however you have missed the point . It’s not where the program recorded can be found etc it s that if I record whatever program it may be from CH4 onto the virgin box and when you wish to play it you can’t. No matter what program it will not allow playback from any programs from CH4 that is not right1.5KViews0likes13CommentsRe: Virgin TV Go not playing recordings
Please explain to them that I’ve been asking about this since last year and I’ve been repeatedly being asked seemingly random questions repeatedly and bt different people. L like the last question Ashleigh asked with no indication as to why it was relevant. Please just get me a resolution cause as a disabled man it is affecting me more than most cause I rely on it so much. I’ve sent the screenshot of the error. Please no more random seemingly irrelevant token questions that waste time998Views0likes2CommentsRe: Virgin TV Go not playing recordings
Does it make any difference? I had already said it was all programs recorded from C4. In this case it’s Night Coppers or even Murder Case. Please explain what difference does it make? It’s been many months if not a year since I first reported it and it keeps being moved around from one person to another1KViews0likes19CommentsRe: Virgin TV Go not playing recordings
I’ve done as you said and still it does not play any CH4 recordings. There is no option to resync devices and in fact there is also no option to add the device I removed so have an unregistered ipad which had been registered until I removed it as per your instructions. What next please? Think the situation is worse now884Views0likes1CommentRe: Virgin TV Go not playing recordings
I cannot see how it can be deregistered, it’s not simple plus all I can find is one device in authentication setting and it’s named my device. The problem continues as no recordings from channel 4 can be played through tvgo no matter which device is used. It will only play through the box.919Views0likes4Comments