Virgin Media Virgin Media Community

jonandmarkuk · 13-03-2023

Can a member of the moderators please contact me as I have an issue where I'm being reminded to return a V6 box simply because the returned V6 box didn't match the one which I've returned.Easier to explain in a private message.

jonandmarkuk · 15-02-2023

Since I had a mini 360 box added to my account and the channel package upgraded the search function in the TV GO app doesn't seem to be working.I've tried uninstalling and reinstalling the app and it's still the same.

jonandmarkuk · 14-02-2023

I've just upgraded my package to Maxit TV along with sky uhd.I'm also not able to access the channels, but I can get the Virgin UHD content via the on demand and also schedule recording on the channel.Have you been able to get it sorted?

jonandmarkuk · 27-06-2022

I returned my old virgin router via collect plus last Monday (20th) as I'd been sent a hub4.Today I've just had a text reminder to return my router, which is a surprise as surely it should have arrived back with virgin by now. I've tried the Yodel tr...

jonandmarkuk · 24-06-2022

I left virgin mobile on the 15/16th May to switch over to O2 for the Volt benefits.I've had nothing regards a final bill for the two SIM only numbers that I've taken over to O2 with me.I would have thought I'd have something to confirm that my SIM on...

jonandmarkuk

Have you received the remote control? Until that arrives nothing will happen with the update to the TV360 as it has to be started using the new remote

jonandmarkuk · 22-03-2023

I've had another reminder to return the kit this morning.I don't have the kit, everything I had has already been returned.

jonandmarkuk · 23-02-2023

Does the TP link app allow you you specify which node the 360 connects too, it could be that it's picking one 2.4ghz because it's stronger.My ASUS zenwifi allows me to set preferred nodes for devices as the signal overlap can sometimes cause issues.

jonandmarkuk · 22-02-2023

The channel seemed to start working at sometime on Tuesday for me too

jonandmarkuk · 20-02-2023

I've called up again today, it's nearly a week without being able to access the channel.Other than it keep being escalated to technical support Virgin don't appear to be acknowledging that it's a wider issue?

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

Request for mod team - serial number of returned box

TV Go app search not working

Re: Channel 999 not active

Reminder to return router

No final bill

Re: TV 360

Re: Request for mod team - serial number of returned box

Re: TV 360 recordings buffer on mini

Re: Channel 999 not active

Re: Channel 999 not active