jonandmarkuk
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Re: Sound level varies between channels
As mentioned this isn't anything to do with the 360 box but the channels themselves and what format of audio they are outputting. Some amps can level out the sound on adverts, but that's usually when it's on the same channel. Changing channel means the amp will see the new audio output and not know the sound level of it. You'd probably notice it mainly when switching from a channel that's outputting a mono audio source and then switching to Dolby digital841Views0likes0CommentsRe: Bring back TIVO!
Unfortunately I agree. The TV360 is missing so many of the TiVo features. As the V6 boxes age they will be replaced by TV360 so virgin can save licencing fees for the TiVo platform. I had hoped that the TV360 would be much better and I've yet to see any revolutionary new features being added. I don't see the point of the posts about updates when all that they have done is added an extra icon or changed the colour of something.1.7KViews1like2CommentsRe: 360 randomly drops voice on all streaming apps
What setting do you have for your sound output. It sounds like it's set to an audio format your TV isn't able to use. It would be random as it would depend on what the show was recorded in and outputting. I.e the show maybe sending a Dolby digital audio signal that the TV can't convert correctly. Check settings in the TV too. I'm not certain that it's an issue with the box or you'd more likely have no sound at all or no picture453Views0likes0CommentsIncorrect bill - yet again
When I took out a new contract I agreed a new 18 month contract based on the total cost of £88.50 a month. When the agent started to process the change it was noted they had forgot about the second 360 TV box so agreed a £10 credit would be applied to my account each month to correct it to the agreed price of £88.50. Last month I was billed £98.50, so I questioned this on Whatsapp and the agent agreed it was wrong and applied an additional £10 credit to my account. This months bill should only be £78.50 to correct the previous month's incorrect billing, but this month's bill has arrived and it has no trace of a credit (even though I got an email confirming the credit) it again shows a direct debit of £98.50 is going to be taken. When it's now the second month of incorrect billing I'm going to try Whatsapp again, but would like someone else from Virgin to take a look at my account as I'm not convinced it's actually going to be resolved. As I only agreed to a new contract of £88.50 I'm really not happy at constantly being billed incorrectly.290Views0likes1Comment