dezc2000
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Joined 9 years ago
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Re: 40mb Internet on a 1000mb plan .. what's wrong?
So after a week of very slow speeds, and 1 day where the internet was up and down all the time (not due to the storm, before then), my internet suddenly returned to "normal" and gave decent speed. However, an engineer was already scheduled for the following day, and they came and tested the line, said it was all ok, so gave me a replacement Hub 5 as that may have been the issue. Since then, getting 600-900 download, so all good. Fingers crossed it remains, and it was just a tempremental Hub 5.40mb Internet on a 1000mb plan .. what's wrong?
Virgin saying no issues in my area, but I'm getting 40mb download on a wired/ethernet connection to a Virgin Hub 5. Attempted to contact support who suggested sending me a wifi extender pod (as if that would help, **bleep**!). Anyone got any ideas on what I can try on the Hub 5? Honestly, I had a Hub 3 or 4 before I renewed my contract and I automatically got the Hub 5 as part of that, but I wish I has stuck with the older Hub as this is not the first "speed" issue I've had since the contract change (a few days ago my internet was 1-2mb when up, but randomly was dropping off every 1-2 minutes as well!). Any help would be appreciated .. I'm starting to wonder if I have a faulty Hub 5 ?!
