maybe, though an observation i made to them was as follows.usually when i go to play a saved programme first thing in the morning, when the cpe ip is unknown, i get an option to ‘connect’ then initially may get the not in local network error but try ...
in short the issue, stuck unknown cpe ip, reoccurred today and required the 2nd vm box, which had been powered on but not being used, to be power cycled!! to get back to the app back to being useable again! this morning the issue was back to square o...
new msg added to my case. in short the issue came back today but now seems to be ‘working’ again after restarting my 2nd box, which had been powered on but in ‘standby’, but still working previously, i was getting the cpe1 ip without too much issue....
Yep yours did look different, maybe for hell of it try changing the box name, or see if they can provide you a 2nd box to test against. And/or try connecting the box to the hub by WiFi or cable to see if varies.
