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Re: Landline not receiving incoming calls
Well I replied to the PM but had no response back. Tehnical in the Phillipines messaged me today stating they had monitored my connection over the last 24hrs and its back up and running as normal. Whatever systems they use to monitor my phone connection then needs replacing as it is useless. The landline is still not receiving incoming calls846Views0likes1CommentRe: Landline not receiving incoming calls
Hi, to confirm: 1. the account went from Virgin provider to Virgin provider (old contract from myself to new contract with my dad). Issued new router and cables and had to switch from previous phone line to connecting phone to hub. 2. Virgin should have continued the original landline number as agreed when setting up the new account. 3. However Virgin issued a new number. They were contacted and they agreed to switch back to the old number. 4. However, the phone only rings out and no-one can dial in. Spoke to technical today (based in the Philipines???) who ran diagnostics and said there appears to be an intermittent fault which should hopefully resolve in 24hrs???? They will monitor and message me with an update or whether further technical help is required.891Views0likes1Comment