Virgin Media Virgin Media Community

backtothefuture · 29-01-2023

Can existing customers remain on the old 'Talk Weekends' call package at contract renewal, or are all renewals now moving over to the not as good new 'Weekend Chatter' call package ?

backtothefuture · 08-11-2022

I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. She called back and left a voicemail confirming that it was booked in and would be delivered on Wednesday (tomorrow...

backtothefuture · 09-04-2022

I've today agreed a new contract deal moving from an Oomph Bigger Bundle to a Big Bundle. The only difference apart from the TV channels is that a mobile sim card is no longer included in the package. However, after finishing and agreeing to the new ...

backtothefuture · 02-12-2021

I've arrived in Spain but unable to text, call or use data. I received the welcome text from Virgin and tried texting 789922 as it suggested but that text won't send either. I have roaming enabled on my account. When I try to make a call I get a m...

backtothefuture · 14-10-2021

Hi,I've just received an e-mail informing me of 'planned essential works' in the area: "We’re carrying out essential works to modernise and future-proof our network in your area on Wed 20 Oct. This should improve your connection so you can carry on e...

backtothefuture · 29-01-2023

Hi @Aysiha_B.I'm not sure if you were meaning to reply to someone else, but that doesn't help with my question!??

backtothefuture · 29-01-2023

I assume this is now classed as a legacy package now then, but will continue until a new contract is taken out ?

backtothefuture · 10-11-2022

Hi @Travis_M Unfortunately not - No parcel delivered and no contact from either Yodel or Virgin Media.Can you help please ? - I believe my account should be noted about this.Thanks

backtothefuture · 05-11-2022

How long after putting in cancellation 30 days notice is it generally before they text these offers?

backtothefuture · 15-12-2021

Hi, To confirm - We already have an O2 sim but not in my name. I've been offered a highly discounted O2 monthly sim that I can take out in my name independently (through a third party retailer). I do also have the existing Virgin Mobile Oomph sim. S...

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User Statistics

User Activity

New Weekend Chatter and Old Talk Weekends

Yodel Delivery due tomorrow - No tracking and no order showing

Changed from Oomph Bundle (with Sim) to Big Bundle (No Sim)

Unable to call text or use data from abroad (Spain)

Virgin Media - Notification of planned essential works

Re: New Weekend Chatter and Old Talk Weekends

Re: New Weekend Chatter and Old Talk Weekends

Re: Yodel Delivery due tomorrow - No tracking and no order showing

Re: Text Message Scam?

Re: VOLT - Virgin/O2 - Anyone got a speed increase?