oxygen77
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Re: Error message: "Your Virgin Media Mail account is currently unavailable"
Thanks for your info. Not sounding too good! As part of the ''3 steps to unlock your account'' they asked me to provide another one of my email accounts that wasn't with Virgin. I gave them my Gmail account details. And now I've just received this email: Hello, Thanks for updating your email address on your My Virgin Media account. To confirm the change, all you must do is to verify your email in the link below 'Verify email address' As soon as the email address is verified, your new My Virgin Media email address will be changed to (my Gmail address). From now on, you'll need to use your new email address to sign into My Virgin Media I replied and asked if it meant I would loose all my saved emails, folders, addresses, etc... Waiting for a reply... maybe you already know the answer? Thanks again. O.3.5KViews0likes2CommentsError message: "Your Virgin Media Mail account is currently unavailable"
I'm getting the above message when I try to log into my email as well as a ''3 steps to follow to unlock your account'' message. I have tried but unfortunately it did not work. I then rang the helpline and they tried to reset my password from their end but it did not work either. They then told me Tech Support would ring me but this could take up to 5 days! I really need my email asap. Can anyone help? I have seen other thread from people with similar issue but not sure how this was resolved. PS - I also tried accessing my email on my mobile but I'm getting the following message: ''There was a problem signing in to your account. Enter your password again... etc''. Unfortunately entering my P/Word doesn't work either.Solved3.7KViews0likes7Comments