RogerS
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Hub5 reboots with cause unknown
My Hub5 reboots in the early hours of Tuesday, Wednesday and Thursday morning with the reboot reason "unknown". I've seen other threads here regarding this but none seem to have a fix. I've been told that this is when Virgin does its updates, which is fair enough, but I think my Hub5 is running the latest firmware already (LG-RDK_7.6.20-2306.5) and in any case I would only expect one reboot to update, not multiple.227Views0likes5CommentsRe: Intermittent internet dropouts
1 411000000 2.7 40 QAM 256 1 2 419000000 2.7 40 QAM 256 2 3 427000000 3.1 40 QAM 256 3 4 435000000 3.2 40 QAM 256 4 5 443000000 3.2 40 QAM 256 5 6 451000000 3.6 40 QAM 256 6 7 459000000 3.5 40 QAM 256 7 8 467000000 3.7 40 QAM 256 8 9 475000000 4.2 40 QAM 256 9 10 483000000 4.7 40 QAM 256 10 11 491000000 5.9 40 QAM 256 11 12 499000000 8.4 40 QAM 256 12 13 507000000 10.1 40 QAM 256 13 14 515000000 7.6 40 QAM 256 14 15 523000000 6.2 40 QAM 256 15 16 531000000 5.6 40 QAM 256 16 17 539000000 4.8 40 QAM 256 17 18 563000000 5.1 40 QAM 256 20 19 571000000 4.3 40 QAM 256 21 20 587000000 4.4 40 QAM 256 23 21 603000000 3.7 40 QAM 256 25 22 611000000 3.9 39 QAM 256 26 23 619000000 3.6 39 QAM 256 27 24 627000000 3.3 39 QAM 256 28 25 635000000 3.8 39 QAM 256 29 26 643000000 3.8 39 QAM 256 30 27 651000000 3.8 39 QAM 256 31 28 659000000 3.9 39 QAM 256 32 29 667000000 4.4 40 QAM 256 33 30 675000000 3.6 39 QAM 256 34 31 683000000 3.1 39 QAM 256 35 32 691000000 4.1 40 QAM 256 36 1 40 9494 2927 2 40 14392 1841 3 40 14143 1978 4 40 16496 1863 5 40 16244 1949 6 40 18203 2113 7 40 20091 1414 8 40 24153 1969 9 40 27680 1836 10 40 33744 1322 11 40 38097 1567 12 40 44081 2710 13 40 48887 1336 14 40 64341 2983 15 40 78145 3200 16 40 88790 827 17 40 91938 1023 18 40 87634 533 19 40 93623 989 20 40 117444 835 21 40 137560 1589 22 39 154187 599 23 39 169801 518 24 39 180529 934 25 39 187705 1268 26 39 195781 366 27 39 199416 643 28 39 205922 946 29 40 200329 858 30 39 207754 163 31 39 201961 1252 32 40 189613 882 159 94 4K 1840 QAM 4096 1108 159 42 9.2 612956729 2824490328Views0likes1CommentRe: Intermittent internet dropouts
3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 42 9.9 3891318245 2751535701Views0likes0CommentsRe: Intermittent internet dropouts
Time Priority Description 03-10-2024 22:46:07 notice GUI Login Status - Login Success from LAN interface 03-10-2024 22:41:22 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:41:13 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:41:06 notice CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:40:54 warning MDD message timeout; 03-10-2024 22:40:33 notice CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:40:27 warning MDD message timeout; 03-10-2024 22:40:23 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:39:34 warning MDD message timeout; 03-10-2024 22:39:26 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:39:16 notice CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:38:36 warning MDD message timeout; 03-10-2024 22:38:29 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:38:18 notice CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:38:16 warning MDD message timeout; 03-10-2024 22:38:09 notice CM-STATUS message sent. Event Type Code: 1; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:37:59 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 2 4 5 8 9 10 11 12 13 14 15 16 17 20 21 23 25 26 27 28 29 30 31 32 33 34 35 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.; 03-10-2024 22:37:28 warning MDD message timeout;693Views0likes0CommentsRe: Intermittent internet dropouts
21 Locked 40 126493 1589 22 Locked 40 141904 599 23 Locked 39 156544 518 24 Locked 39 166516 934 25 Locked 39 173128 1268 26 Locked 39 180609 366 27 Locked 39 184096 643 28 Locked 39 190363 946 29 Locked 40 184930 858 30 Locked 39 192115 163 31 Locked 40 186500 1252 32 Locked 40 174913 882 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 42 9.9 3891318245 2751535702Views0likes0CommentsRe: Intermittent internet dropouts
3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 45.8 5120 QAM 64 9 1 43100000 46.3 5120 QAM 64 10 2 36600000 46 5120 QAM 64 11 3 30100000 45.8 5120 QAM 64 12 4 23600000 45.3 5120 QAM 64 13 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 4 0 1 ATDMA 0 0 2 0 2 ATDMA 0 0 6 0 3 ATDMA 0 0 8 0 4 ATDMA 0 0 53 2 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 14 10 39.7 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 14 OFDMA 200 74000000 26 0690Views0likes0Comments