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since ‎31-12-2016

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I had the tv360 mini box removed from my account as I don't use it. Looks like the master box was removed from the account by mistake. phoning support they say they can't automatically recover this and will need to escalate to an engineer. Apparently...
Hi, My phone line is dead with no dial tone, how do I report the fault to get it fixed? ThanksGareth