ContributionsMost RecentMost LikesSolutionsRe: Updating V6 to 360 Hi. Spoke them via WhatsApp last weekend. They told me there was no option showing to update the v6 box and then quoted me for 2 v6 boxes and a broadband update. Re: Updating V6 to 360 Is anyone able to help why apparently my v6 box can’t have the 360 firmware? That’s what I was told when I tried to request the change. Thanks Re: Updating V6 to 360 Thanks. Most of these features i didn’t know existed so don’t use but thanks for the letting me know Re: Updating V6 to 360 Thanks that’s really helpful. We don’t really use the TiVo box for recording so that’s fine and our series links could do we a good clean up so that’s fine too. Just need virgin to confirm they and apply the firmware to my box and pay for a new remote and mini box I guess Re: Updating V6 to 360 Hi. Thanks for replying. I did contract the support team but they said their system wouldn’t let them flag my v6 box for an update although I’m not sure why. The only question I had about having the new firmware is would it impact my TiVo 500 box? If not it’s something I’d like to do if possible Updating V6 to 360 Hi How do i go about apply to update my V6 box to 360 firmware? I see instructions on how to do it but i need to obtain the new remote first and can't find anywhere how I can request to be sent that. Also the option to update my box isn't shown in any of the menus as it's described in the instructions. Thanks Simon Solved