Phone's been broken for a couple of days and internet's been dodgy too. This is the only way to contact Virgin and it's not going very well so far. How do I get help? I think I need someone in to check wiring. Need phone.
My home phone stopped working yesterday, then today the internet went off for hours. I don't have a mobile so couldn't contact Virgin. Got someone to check Virgin status for me and the site said only TV was down and that internet and phone lines ...
Got a new 18 month contract in April. The first payment (May) was supposed to be £7.and some pence (which would make it a 17 month contract) but virgin took £75.44 instead, which makes my new contract even shorter. Besides the length of the 18 mont...
Hi, daughter's mobile (in my name). Apparently there's an outstanding credit balance but we don't know how much it is. I'm logged in to my virgin mobile page and it says - Your services have been barred as you have an outstanding balance. When I c...
My dad doesn't have the internet, not even an email address but he does use virgin media for his TV and home phone. He's 82. His package price is very high compared to mine, it's also going up at the end of this month and he can't afford it. He ...
Thanks Goslow, can you give me a link where I can register my fault online? I've already followed all the links on the service status page about my problem but can't find it.
Can someone help me with my home phone? I have no other way to contact virgin to check my fault other than here? Home phone completely dead. Internet working better today than it was yesteray.
