Community FAQ
adrianjacobs
Dialled in
since ‎15-06-2016
a week ago

User Statistics

  • 74 Posts
  • 1 Answers
  • 24 Kudos Given
  • 11 Kudos Received

User Activity

Email not available

21-09-2023
Earlier today I couldn't access my ntlworld.com email account, either on my phone or tablet (using BlueMail) or through my windows pc chrome web browser using the VM website. The website kept saying "not available - retry". BlueMail said "sync failed...

How many viewers are VM allowed to broadcast BBC channels to?

20-08-2023
When VM exceed their limit of simultaneous broadcasting of BBC channels, shouldn't they compensate those that can't receive those channels? I was out this morning so set my box to record the world cup final, on BBC1 HD. When I got home, the channel w...

Turn off 5.0ghz

19-12-2022
I used to be able to turn off the 5.0ghz using the VM app whenever I wanted to find and install 2.4ghz smart device. I can't find that on the app anymore. Any ideas? 

email address & access after leaving VM

04-10-2021
Though you might be interested to see this, from the Ofcom.org.uk website. Seems that VM are the only main company that deletes your email account when you leave them.  No ifs, no buts,  gone.

temporarily turn off 5ghz wifi

09-02-2021
hi, a few weeks ago i got some very useful info on how to temporarily turn off the 5ghz wifi so i could set up some smart devices that only run on 2.4ghz.  now i cant find how to do it again!it was using the virgin media connect app i think.  can som...
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