ContributionsMost RecentMost LikesSolutionsRe: Email down AGAIN this morning!!! There was a change to the terms and conditions a month or 2 ago that gave you the option to cancel your contract without penalty. But it expired on the 23rd October (from memory) Re: Email down AGAIN this morning!!! The customer service person was right. You can't have a virgin email address if you don't have broadband from virgin. Re: Unable to access virginmedia.com email 4th time in a week that i've had to change my password in order to access my ntlworld emails on my PC. i now have no idea which password is used for which email address for my various virgin media accounts. They tell you to change your "email address" and then ask you for your "email address" without telling you which "email address" your supposed to use. VM need a serious kick up the backside and explain what changes they're making (preferably in advance, not after the event), why, and what effect it will have on anything else! And, after they've told you to use 2 different email addresses, which one they want you to use on each occasion! Re: Email down AGAIN this morning!!! lost my email access again today following last weeks debacle. VM's changing of their terms and conditions gives everyone a chance to leave their contract without penalty. i will be doing that. Re: Unable to access virginmedia.com email Have a look here https://community.virginmedia.com/t5/Email/Email-not-available/m-p/5410367#M266235