ContributionsMost RecentMost LikesSolutionsRe: Parental controls Seems a pointless exercise having an option to turn it off then.... Parental controls Why cant I turn off the requirement to input a PIN to watch programs before the "watershed"? I have deactivated it in the setting, but still I have to put in a PIN. I'm only trying to watch "Motorway cops", not babe station for crying out loud..... My Tivo box was the same, now its still happening with the "upgrade" to 360. Changing my package? Why cant I downgrade my package online? I want to remove my home phone from my package as I'm paying £24 a month for something we never use. Spent 10 minutes on the phone to someone, I could not understand, asking 20 questions and eventually just gave up and I cut the call. I look online and see I can upgrade my account by hundreds of ££££ a month if I want but cant remove anything. Since moving to the internet based phone system, on the odd occasions I've tried using, it it cuts out. Well that's another issue as I have a superhub 3 and every time I had tried to resolve this issue was told "theres a problem in your area". No there's not, its the SH3 that's the issue. Why is everything so difficult with Virgin media?