mousemart
On our wavelength
Joined 10 years ago
User Profile
User Widgets
Contributions
Re: Stream Box needs more power.
Hi Beth, thanks for answering. Yes it is strange, tried different everything as well. Cables, sockets, power plugs. Other people have had this problem, it's a problem with software really. The box detects the power it's receiving isn't enough to run but I've used high end cables and even the usb3 connections on my tv which can provide more than enough power. It's just one of those system designed to save problems, but it doesn't work correctly and is causing more problems for customers. And yes, this box was a replacement, but it happened on the old box too. TBF it's incredibly cheap for Virgin to only provide a replacement box with their installs (not replacing psu and cable), who can say if it was the original power brick all along?3KViews0likes5CommentsStream Box needs more power.
Another box power problem. I've used multiple cables, multiple power supplies (including virgins own) but still I have problems with the above. This must be an over-zealous software problem. The box doesn't really need a lot of power/amps so why are we having to jump through these hoops? What's really funny is that if i restart the box a number of times it will start working with no problems. Just another ill thought out piece of software to cater to people who are unable to understand power requirement's, and maybe save customer services time when people complain their box suddenly shut off. Please remove the power requirement check virgin.3.4KViews0likes12Comments