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Dizbeans · 29-08-2022

Hi recently had issues with cracking on line.Last week found an issue that telephone units were not ringing or not ringing properly. When calling home my wife could not hear me at other end. At end of week, main base units were not ringing. We have a...

Dizbeans · 21-08-2022

HiToday having an issue sending e-mails via Outlook. We have Blueyonder e-mails and SMTPBox came up requesting password to be re-entered. On closer look, found there was 0x800ccc92 error and was looking at solutions, then my wife on different machine...

Dizbeans · 26-07-2022

Hi, whilst watching TV the picture on BBC1 became pixelated... found similar issue with BBC2, ITV, Ch4 and some other ITV channel.Rebooted Tivo twice and Hub once. Same issue. Ch5 and other channels are fine.Freeview signal is fine.Reported issue and...

Dizbeans · 23-06-2022

Landline has been out of action since yesterday afternoon. TV / Broadband went down and after an hour were OK.... However, Phone remained dead.... very difficult to find number to call from a non Virgin line Used 0345 454 1111 and ended up with line...

Dizbeans

Had same issue with Blueyonder plus not able to access Webmail... however just rectified itself at just past 8.00

Dizbeans

Had same issue with Blueyonder plus not able to access Webmail... however just rectified itself at just past 8.00

Dizbeans · 20-06-2023

Thanks.. but better comms would be great!! No notifications on mobile, etc.Yesterdays outage came back just before advised time, but only a few e-mails received.Just realised nothing coming through today, until seeing this thread. Very poor comms on ...

Dizbeans · 19-06-2023

Hi.. Same issue here in Bristol .. very frequent pixelation on various channels.Should be noted had same issue when away at weekend, with Freeview service on TV ... no VM connection.Maybe a wider issue... but it is very annoying.

Dizbeans · 06-11-2022

Thank you DavidI hope the engineer has been briefed about issue. Previously the engineer amended telephone line problem by moving from BT socket to the VM Hub, but a second phone was linked via a BT socket, and he did not have a suitable adapter avai...

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User Activity

Telephone line issue.

Emails failing to send

TV picture pixelated

Landline dead

Re: E mail down

Re: Email broken again ?

Re: Loss of Email - F010762348

Re: Too many pixelation issues topics, probably not local issues but more central

Re: Telephone line issue.