ContributionsMost RecentMost LikesSolutionsRe: Lag spikes and packet loss for months now Network log screenshots aren't showing for some reason, posting again to see if it works in a new post. Re: Lag spikes and packet loss for months now Hopefully this is what you were referencing, everything looks fine from the little I know. Re: Lag spikes and packet loss for months now Hi again, sorry for the late reply. It happens on every game and all connections, regardless of Ethernet or wireless. Some days are better than others but today is awful as shown in today’s graph I’ll post below. This can’t be down to something on my side as I’ve tried everything I can think of to fix it (other than what the guy posted above). Obviously you don’t notice it as much when watching videos because it pre buffers but any game, where it’s highlighted most, it’s prevalent. Like I said, it’s happening regardless of wired or wireless, whether a lot of people are using it or just 1 (like now for example, my brother is playing league of legends and getting 200ms lag spikes), I’ve tried rebooting the router, even factory resetting it, nothing works. Would just like to add, it’s been pretty good, not many lag spikes at all since the turn of the year but then you’ll have days like today.. Not something you’d expect from the top/most expensive package on offer Thanks Lag spikes and packet loss for months now Hello, Been having awful lag spikes and packet loss for several months and I’m fed up now. Gaming is a struggle, frequent disconnects and high base ping, especially compared to competitors in the area, roughly double in fact (36-40). The lag spikes are on and off in terms of severity but they’re there even if it’s not always shown in the bqms I’ve been running for years. Right now, at the time of posting this for example, my base ping is very unstable at 60ish and consistently jumping to 120+. Some days I can’t even load videos or even pictures on my phone using the wifi. Alexa couldn’t even play music for 20 seconds without it briefly pausing yesterday. The speed seems fine, whenever I test it it’s decent enough, 300+ on phone wifi, haven’t tried directly into the hub in a while but it’s been fine when I have in the past. Gig 1 Hub 4 (I think) Link to live graph which I hope is right; https://www.thinkbroadband.com/broadband/monitoring/quality/share/c48de42a6ce5a0d28048ecfd10bbef4cfe6d843d I contacted live chat at least a few weeks ago, they said it’s the hub and they’re sending a new one out.. Never received it. Please help😂 Thanks