ContributionsMost RecentMost LikesSolutionsRe: Loss of Email - F010762348 "Your Virgin Media Mail account is currently unavailable.This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore." Anyone know what is going on? Cant get through to my bluyonder mail.since about midnight.and get above message. Page suggests change password but the instructions dont gel with my Virginmedia account page which I can still get into. Just no way from there into email. See that some people tried to change password and didn't work. Any help much appreciated because this is urgent matter. When can one get hold of Virgin on the phone via 150? Re: Blueyonder Email Addresses to be deactivated? Do you have a link to an article that tells you have to "carry over data" from a Virgin email account (I'm blueyonder) to a new non-Virgin email account-address. This is obviously a major problem - old customers like myself have years of valuable emails we would wish to retain. Is there an app for this as there is for changing over smartphones?