lesley74
On our wavelength
Joined 10 years ago
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Re: 403 Forbidden on webmail (Again)
EyesSquared, this did help me, but what I did was bit different as the steps just didn't match up. Maybe it has changed. I'll try explain what I did in case it helps someone else. I got to step 4 and it says to repeat 1 to 3. During steps 1 to 3, it made me enter a backup email account. So when I went to sign in again at step 4, I couldn't log in as my ntlworld account, and had to put in my new email address, with the password I'd just reset to. This then allowed me to access my emails. It's quite bizarre and not sure why it's so trickly. On my phone, I entered the 'app password' which was letters and dashes aaaa-aaaa-aaaa something like that, instead of password on my email app. Bingo, I got in.1.2KViews0likes0Comments