Virgin Media Virgin Media Community

vbcustomer · 03-03-2023

How long until GIG1 Customers get their updated Upload Speed?

vbcustomer · 15-10-2022

Hello,Please can an WiFi Pod be ordered for me please?I contacted support and was told an order was placed and I would receive a text message within 4 hours, but I haven't heard anything and there is no order in my account.Also, I appear to be having...

vbcustomer · 28-06-2022

Morning all,My download speed on a wired connection has recently become extremely low, hitting between 5Mbps to 100 Mbps. Please could someone kindly advise? Thank you in advance!3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Mod...

vbcustomer · 01-11-2022

Hello - please can you place an order for a WiFi pod - thank you.

vbcustomer · 15-10-2022

Thank you!Sadly it informs me I need to contact them - which I did via WhatsApp, was told it's been ordered but have heard nothing since. This is a reason I'm trying via the forum 

vbcustomer · 15-10-2022

Yikes I see, thank you for explaining for me. Considering O2 And Virgin Media are one, for example I guess the Connect app didn't go through a quality assurance project ? I already have 1 Pod, but I need another due to the size of the house - support...

vbcustomer · 15-10-2022

Thanks for responding. The Service Status service says there is no issues at all, yet the status page says there is... so I'm unsure if this is another Virgin Media bug?The WiFi Max / Pod requires a Home Scan, but I can't do that because the Connect ...

vbcustomer · 29-06-2022

Thank you so much John, I look forward to the tech visit 

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

GIG 1 Upload Speed

WiFi Pod needed + other issues

Gig1 issue - Download speed very low

Re: WiFi Pod needed + other issues

Re: WiFi Pod needed + other issues

Re: WiFi Pod needed + other issues

Re: WiFi Pod needed + other issues

Re: Gig1 issue - Download speed very low