I cannot access my emails on any of my devices or via the Web. I get the try again in an hour message. The password isn't a problem because it let's me into other virgin media services. Any thoughts?
I have a similar issue. My hub3 was upgraded to a hub5/360 package a few months back. The installation instructions were clear that a collect+ letter etc would be in the box if VM wanted me return the old equipment. No such instruction was in the box...
I am pleased to say everything seems to be working fine. Yesterday I decided to rename my network and this triggered a rebooting of my Hub 5 with the new settings which seems to have fixed the VM connect app problem
Hello. I tried all these steps myself to no avail. I upgraded to Hub 5 yesterday with the 360 package. All working fine except the VM connect app. I am guessing that it will resolve in due course
