ContributionsMost RecentMost LikesSolutionsRe: New 360 remote won't pair with Virgin TV V6 TiVo box Just got a new remote for my existing box. As the remote slid out from the bix I did not think to split the box open... there is indeed the instructions... invisible from the outside. New problem now..I have not used my VM tv for so long, cannot recall my pin! But thanks for your help Re: New 360 remote won't pair with Virgin TV V6 TiVo box Just received mine today. Unable to pair..habe tried TV/0 , TV/rewind to reset remote, removed batteries and put new ones, put bix on standby..... There are no "how to pair" in the package which is odd...... Not impressed. Not a problem either as, like many, I hardly ever use VM for TV... Great attempt at making it more like a smart TV... but it just does not work.