I had a technician out on Saturday morning as one of my TV boxes was broke, he replaced it but while here he checked the connection and said that he's surprised that the internet and tv is working as the numbers were way off in the area and that he h...

The box has not been working properly for probably over 2 years maybe 3 years. Constantly restarting it's self, sometimes it's fine for a week or 2 then sometimes it restarts all day.Yesterday and today it won't turn on, it goes to welcome screen the...

I probably know exactly what happened as well as it happened before.About 1 month before that I got an email to upgrade my Hub 3 to Hub 5, I did it right away and ordered it. Nothing happened by about 3 weeks later and I contacted Virgin and they sai...

Yesterday on Whatsapp I eventually agreed to the Ultimate Volt Bundle with the person telling me it would be £77 per month + £25 month separate to 02, that person said I don't need to have a replacement box ordered because it will come with new equip...

Spent all day on the whatsapp thing with them trying to get a better deal and problems fixed, internet connection in one of my rooms is terrible and one of my tv boxes is faulty. 7 hours later no futher forward, the person left at 9pm and said I woul...