regentroad5
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Sky Sports HD Collection question.
I've agreed to take out a new contract with Virgin Media, one of the inducements being I was offered Sky Sports Collection in HD as part of my package. My main reason for doing this is because it will be good to watch the Premiership football coverage in HD, my previous package restricting me to watching games in standard definition only on channels 511 and 512. However, on viewing my new HD channels, I can see nowhere that offers full coverage of Premiership football matches. This coming Sunday for example, West Ham v Liverpool, and Chelsea v Arsenal are available on the above named standard definition channels, but nowhere can I see they're available on HD channels. Any advise please? One of the reasons I agreed to the new contract (and I am still in the cooling off period) is because of the reasons described in this thread regarding football coverage that I imagined, would be in high definition.Solved105Views0likes2CommentsRe: Marketing and contact preferences question.
Hi Arissa. Thank you for your reply. By retentions do you mean phoning the VM number 150 followed by pushing 1, 4 and 4 on the buttons? This is generally my first act when re-negotiation of contract time comes around. Generally, it hasn't proved very satisfactory and I've been forced to put in my cancellation. Therefore, your offer to take a closer look and see what you can do in terms of my package is much appreciated. Thank you.26Views0likes1CommentMarketing and contact preferences question.
My present contract expires end of December, 2025. I'll have to contact VM to discuss renewal options soon. I hate having to do it because it appears sometimes having to become involved in a game of brinksmanship where one has to cancel in the hope retentions will be in touch to offer a reasonable deal so one can remain as a customer. So far, as a long time customer, it's worked out OK, but I'm always prepared to go elsewhere. I would miss having a V6 box but will not miss having a landline, and I know I could save an appreciable amount on my monthly bill if I moved as I live in an area where full fibre broadband is available from many providers. However, despite that I would prefer to stay with Virgin. With that in mind, whenever I look at the marketing and contact preferences in my account and try to tick the marketing consent box next to the message "Sounds good! Keep me up to date", I constantly get the message, "Sorry the changes you made were not saved. Please try again later." I've rung VM about this and they tell me they have me as giving this consent, but that begs the question, why can I not tick the box, and receive confirmation my choice has been shown as being recognised in my online account? Any thoughts please?58Views0likes4Comments- 147Views0likes0Comments
Re: The Iris Affair episode 7 problem.
Still no sign of the Iris Affair (episode 7) in HD that I can watch via the On Demand service. I rang VM before about this, telling the staff member it appeared the only way I could watch this episode was by upgrading my package to UHD. The only solution he offered was to give me UHD for a month, and it would then be my responsibilty to cancel. I declined. I've watched the previous 6 episodes in HD, why not episode 7? It leaves the impression that what's the point of beginning watching any series broadcast via the Virgin TV package in HD, if part way through VM arbitrarily decide you have to upgrade to the UHD format you are not subscribed to, to continuing watching?280Views0likes2Comments- 381Views0likes0Comments
The Iris Affair episode 7 problem.
I've been watching The Iris Affair (Sky Showcase) on catch up. So far, I've been able to watch 6 episodes in HD. I get to episode 7 and my V6 box tells me I have to upgrade to UHD to watch it. I'm assuming this is an error, and can somebody advise what one does so that the error can be rectified so that I can watch episode 7 in HD, as has been the case with other 6 episodes? Thank you.735Views0likes22Comments