daveeb
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Re: Cancelled VM contract, not reflected on MyVM account.
Thanks, I do intend to take the equipment to an 02 shop, seems the safest option. On the first part of the question should my VM account be showing that the contract is not only about to end but has now been requested to be be terminated.32Views0likes0CommentsCancelled VM contract, not reflected on MyVM account.
Hi all, as above I cancelled my services today by phone to take effect when the contract expires on 19.2.26. I've had confirmation by email and strangely on google message also but logging in to myVM account there is no mention of it. It simply says contract expiring soon and links to various offers I don't intend to even look at. Should I be concerned or is the account just slow/not going to update ever ? Also could I confirm you can take the equipment to an O2 shop (even if you're VM only). I have a hub 3 which I believe does have to be returned and a 500gb Tivo that's about 12-13 years old which I think just needs to be recycled. Many thanks.Re: Can't log in to account anymore
Turns out even though this is a known issue it wasn't the problem in my instance. I'd forgotten we had to supply a non VM email address and as I have just found out that is what you use to login now. after that it worked ok. Thanks for the replies,94Views0likes0CommentsRe: How do I access my secondary emails via Virginmedia webmail?
To the OP. I just noticed add email account at the bottom left of screen. Seems a bit obvious but thats how you add a secondary account using the original secondary email password not the ones with loads of hyphens for third party apps.24Views0likes0CommentsCan't log in to account anymore
As above, I wanted to check a secondary email account on webmail so logged out. Now I can't log back in again. the login page is different with the VM-O2 logo and asks me to register or login. I don't have any O2 stuff and when I input my correct primary email address the system tells me it is not recognised. I was only in the account half an hour ago. Could any of the mods please help. ThanksSolved60Views0likes3Comments