ContributionsMost RecentMost LikesSolutionsRe: Cannot see or change Email filter rules on WebMail Hi Thanks for the update - I still can't change my filter rules or forwarding address, sadly. True, the error message I see has changed from a year ago: "Retry Later" but even using the "Incognito Window/Tab" method, I can't see or change my email forwarding address, vacation notice, filter rules etc... Any help appreciated! Re: Loss of Email - F010762348 I am using an ntlworld.com email address and am still having issues accessing my inbox via IMAP and webmail client. It's a repeat of what happened a couple of weeks ago. So, it would be great to know when this will be ACTUALLY fixed???? Re: Cannot see or change Email filter rules on WebMail This has still not been resolved - and the other thread has 9 pages of posts - of unrelated problems to do with loading. Any update on the non working of vacation notice, block list and email filter rules? Re: Cannot see or change Email filter rules on WebMail Yes - many thanks - it does seem like something on the server has got corrupted etc. And, I can't change the vacation notice either. On the main virgin site, there doesn't seem to be anywhere to get help about the issue and the chatbot didn't help either... 😞 😔 Re: Cannot see or change Email filter rules on WebMail Thanks for your response. Of course, each client has it's own way of implementing Mail Filtering. Of course, as I specifically said, I am talking about Webmail. I have not used any other clients for mail filtering. By all means try it yourself! Re: Cannot see or change Email filter rules on WebMail Thanks - but of course refreshing the window doesn't work (always the first thing I try). Nope, incognito does not work either (why would that help with a "server not reachable" error, do you think...?) Cannot see or change Email filter rules on WebMail There were some issues last week with access to Webmails being very sluggish or completely failing. Now, it seems the email filter rules have been corrupted or something - because I am getting emails that should be being filtered and I can't edit the rules. When I try to access them, I get "Couldn't load your e-mail filter rules virginmedia" and "server unreachable" Please can someone look into this. Solved