ContributionsMost RecentMost LikesSolutionsRe: Strange email from Virgin_Media02 OK thanks for that I'll resend it 🙂 Re: Strange email from Virgin_Media02 Hi Sabrina The title of the email was Virgin_Media02 total change to your bill. On opening it there was a PDF file which pointed to a link, which I didn't click on as the text in the pdf was so badly written and was obviously an attempt at phishing. To be on the safe side I restored my PC using the previous days disk images, and deleted my outlook directory and restored from the previous days backup. The only slight doubt I have is if the PDF file may have been compromised. The email address it came from was a talktalk one. I forwarded the email to phishing@virginmedia.com and to reportphishing@gov.uk which was returned by the system administrator as being invalid. Re: Strange email from Virgin_Media02 I got one of these this morning. On opening the PDF file it was obvious that it was scammy. I just hope just looking at the PDF was not a bad thing to do. Change eMail Password How on earth does one change ones main email account password, which is also used to access Virgin media? From what I have tried so far it does not seem possible. Changing a password often is a basic security function but Virgin make it so difficult, which could leave many users insecure and prey to hackers.