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vrtual_climber · 05-09-2022

HiI have two 360 boxes, one updates with no problems and I like the various tweaks they are doing to 360.However my other box keeps trying to update but when I go to the home page I keep getting an Oops ...connection problem message.I have tried wire...

vrtual_climber · 14-06-2022

Hi I have been trying for some time to upgrade to 360, the first time involved 2 engineers visits have img both boxes changed and being left two remotes. But …. Even after several phone calls I never actually got the 360 upgrade. I decided to stick w...

vrtual_climber · 19-09-2021

HiI have spent ay too long online, chatting, and on the phone trying to get this sorted.I have the new remotes and I have over the last week or so had both boxes replaced, I have contacted Virgin, 4 times now after my original online upgrade request,...

vrtual_climber · 08-09-2022

Hi Thanks for the tips, I tried checking the WiFi connection and all appeared to be in order.I went for a factory reset, sadly it didn’t resolve the issue, and did involve a bit of reregistering of various apps.i didn’t have time to go through reregi...

vrtual_climber · 17-06-2022

Thanks that link will be useful, there’s quite a bit to get your head round, if you are really going to get the full benefit of the upgrade

vrtual_climber · 17-06-2022

HiJust to update, a second set of remotes arrived and soon after the upgrade was available.the upgrade failed, but a reboot and using the red button on the old remote forced the update through.Simon

vrtual_climber · 14-06-2022

Hi @newapollo Thanks for coming back to me.That’s the whole problem, what should be happening isn’t.Both boxes are online and something was done last night but the upgrade app isn’t appearing on either box.Seriously wondering if the benefits are wort...

vrtual_climber · 20-09-2021

Thanks Japitts I can’t see any difference between the V6’s and 360 other than the handsets, guess it is just the software?Beginning to think I should leave it at two working V6’s as you say, and keep the 360 handsets “ just in case” but I have put so...

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Latest 360 update keeps failing

360 activation problems no upgrade app

360 upgrade not appearing on menu or apps

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Re: 360 activation problems no upgrade app

Re: 360 upgrade not appearing on menu or apps