ContributionsMost RecentMost LikesSolutionsRe: Problems Sending Email to gmail addresses I didn't do anything, they must have done something as it is working normally now - just tested again and all ok. Re: Problems Sending Email to gmail addresses It finally seems to have been sorted some how - my test from my blueyonder to gmail account no longer going into spam! Re: Why are my blueyonder emails suddenly going to everyone's spam and how can I stop it? Yeh all working again for me too, what a relief! Re: Problems Sending Email to gmail addresses Thanks for keeping us updated, it is over 3 weeks since this started and finding it hard to "bear" with them and think they will actually ever sort it! Re: Problems Sending Email to gmail addresses This is more than a slight inconvenience, it has been going on for almost 3 weeks now, if it is not VM end then surely VM need to communicate with gmail. We pay VM for services, which they have just advised are going up in April, not gmail, the service they are supplying is not fit for purpose when customers have to remember to email all gmail contacts via another route and not use their blueyonder account. Please sort it out. Re: Why are my blueyonder emails suddenly going to everyone's spam and how can I stop it? This has been going on for 2 weeks now - all blueyonder emails sent to gmail recipients go into gmail spam. There are 2 threads on here and 1 on gmail forum. A couple of replies from Forum team here but nothing actually happens to put this right. Maybe Matthew_ML will actually do something for us please. Re: Why are my blueyonder emails suddenly going to everyone's spam and how can I stop it? This has now been going on for 10 days, straight forward email going from any blueyonder email address to all gmail recipients automatically go into gmail spam folder unless recipient knows to apply a filter to never send to spam for that blueyonder email address. It really isn't good enough VM not sorting this out with gmail. Re: Problems Sending Email to gmail addresses I have now tested by applying a filter to "includes the words" blueyonder and that seems to work as opposed to an individual email address @ ModTeam Re: Problems Sending Email to gmail addresses A short term solution I have used with people I know that have gmail accounts is to ask them to apply a filter within their gmail accounts - these are the steps:- Here are the steps :- Log into their gmail account Select settings > see all settings Filters and blocked addresses Create a new filter Fill in the line “From” with your @blueyonder.co.uk email address don’t need to fill in anything else Select create filter Next page tick box “never send to spam” Click create filter Hope this helps - but VM please please get this sorted out. Re: Problems Sending Email to gmail addresses All my emails sent from blueyonder to all gmail accounts go into recipients spam, so all my gmail recipients are missing important emails - help! It seems to have started 3-4 days ago, I was wondering why reliable responders have not been answering. Testing with my own gmail account, despite marking as not spam and ensuring contact is in contact list they still go into spam folder. Here is my header info as requested above - I used outlook to send and receive Delivered-To: [REMOVED]gmail.com Received: by 2002:a05:7300:e801:b0:15b:478:bcd9 with SMTP id ny1csp1166308dyb; Fri, 14 Feb 2025 01:31:26 -0800 (PST) X-Google-Smtp-Source: AGHT+IEHbwKs+EkSS54BnDb1FC1rSylnPBJSvYJNaYpHKMljIs9qrFW9EBq1DddAXAo3s4ePbyfx X-Received: by 2002:a05:6402:34c5:b0:5dc:94ce:42a6 with SMTP id 4fb4d7f45d1cf-5deadde602amr8465119a12.22.1739525486577; Fri, 14 Feb 2025 01:31:26 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1739525486; cv=none; d=google.com; s=arc-20240605; b=L5t6m8k8Dfjlr07IycgRBh5WUVgatNkGU47hLOcwvbWfCHS3otkAWk7PjzV7EeiBpN rY9liXAskxG+EzD6DgA98KmSLZeUk5ZFqVSjURYojK8EQZZkoD3FM169yO5GbL7Mw61N Va1zxXDxsPXzma9jDm9ISx7EeZhIuymftwSAaudl3JcMxWRmxe2rc5BB6MieWkoKOGGI gvT/LFTFY7IkIXkscqujCyHE4VQX8+5gC0YDN2vECtFt27V6SK3wZYLyl4IoXfqSxKGW 4KQjh1xN90twNUxFrstpnQczJa1dsPQtTMKUTzOM9E9UH6PQl5Hjjies7VW7QejohbJv ugKw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605; h=content-language:thread-index:mime-version:message-id:date:subject :to:from:dkim-signature; bh=M3iXe6KxFKN+JNrB21jweS59bvIHTzWpLwYfmfbjVWU=; fh=M7si1T6SuaWa3Xodj745cqY8r60K3wtD0ISeMKk/mDc=; b=WtGMLpc4TdEda+cHo4qY16eb8Ixpsml2y+nfj0T7fRxf1U+bWD9zBwzEKASEY/jM06 5YWPlK77Oi6D+Uz7UHVFNqkl0vnSu8uXnZoc7hhmOV/+gX+n6xQ8KVANIcjDf7t6DoEH fD4zr4Pp722jUm8Rf5zOU518LPLkKOxK8Cg8owXw61sbsT9KbP2y/SshcmUTdUlVMbqm DihEvHzLy61EepYH+Y1mnBYz/ols+mZJCNUG3CY9uWuQuuS3WBgTWdwTK5RA9lsTRh3H nN9w4AJ5UHPhPiBRVGD1FGKabfj2P9tLxEYF5Y2qtMS/uNBv67RaSO51ZDBPGntGqo9W Skmw==; dara=google.com ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@blueyonder.co.uk header.s=meg.feb2017 header.b=hEHOXXch; spf=pass (google.com: domain of [REMOVED]blueyonder.co.uk designates 84.116.50.41 as permitted sender) smtp.mailfrom=[REMOVED]blueyonder.co.uk; dmarc=pass (p=QUARANTINE sp=REJECT dis=NONE) header.from=blueyonder.co.uk Return-Path: <[REMOVED]blueyonder.co.uk> Received: from csmtpq4-prd-nl1-vmo.edge.unified.services (csmtpq4-prd-nl1-vmo.edge.unified.services. [[REMOVED]]) by mx.google.com with ESMTPS id 4fb4d7f45d1cf-5dee0292581si778912a12.178.2025.02.14.01.31.26 for <[REMOVED]gmail.com> (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256); Fri, 14 Feb 2025 01:31:26 -0800 (PST) Received-SPF: pass (google.com: domain of cdekan@blueyonder.co.uk designates 84.116.50.41 as permitted sender) client-ip=[REMOVED]; Authentication-Results: mx.google.com; dkim=pass header.i=@blueyonder.co.uk header.s=meg.feb2017 header.b=hEHOXXch; spf=pass (google.com: domain of [REMOVED]blueyonder.co.uk designates [REMOVED] as permitted sender) smtp.mailfrom=[REMOVED]blueyonder.co.uk; dmarc=pass (p=QUARANTINE sp=REJECT dis=NONE) header.from=blueyonder.co.uk Received: from csmtp6-prd-nl1-vmo.nl1.unified.services ([100.107.82.136] helo=csmtp6-prd-nl1-vmo.edge.unified.services) by csmtpq4-prd-nl1-vmo.edge.unified.services with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) (envelope-from <[REMOVED]blueyonder.co.uk>) id 1tis2g-005Yp3-Gy for [REMOVED]gmail.com; Fri, 14 Feb 2025 10:31:26 +0100 Received: from Carolshp ([77.100.234.40]) by csmtp6-prd-nl1-vmo.edge.unified.services with ESMTPA id is2ftnmOwJUB4is2gtM3CA; Fri, 14 Feb 2025 10:31:26 +0100 X-SourceIP: 77.100.234.40 X-Authenticated-Sender: [REMOVED]blueyonder.co.uk X-Spam: 0 X-Authority: v=2.4 cv=CpVFcm4D c=1 sm=1 tr=0 ts=67af0d6e cx=a_exe a=iwQRwDOEhdbPOoTSPMR4wg==:117 a=iwQRwDOEhdbPOoTSPMR4wg==:17 a=T2h4t0Lz3GQA:10 a=x7bEGLp0ZPQA:10 a=DAwyPP_o2Byb1YXLmDAA:9 a=ux-sdU5fgESgKPdrt0YA:9 a=CjuIK1q_8ugA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=h3LDyLkU4DcojBFDbSAA:9 a=9IQPzrz_WFyoZ2pQ:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=frz4AuCg-hUA:10 a=lqcHg5cX4UMA:10 a=QlLkK3JkLVxuQ2yPDswA:9 a=KQqxNPgzF0kA:10 a=VEiTNn8F7TgA:10 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=blueyonder.co.uk; s=meg.feb2017; t=1739525486; bh=M3iXe6KxFKN+JNrB21jweS59bvIHTzWpLwYfmfbjVWU=; h=From:To:Subject:Date; b=hEHOXXchch8n9vB9JEmWQfAzcaZoI0qLc2vjHSgvGYr0xRz082+QPdBhaLcupIUGV TezHU0yE0ca+W5854HqVZNtZ1GOUsZuwTgrMBgT/FjfWcCGUZBDuGhzKkS4pIQfWvq SZ7TWo4OaOrKG1nMv5Wdt+vM8BA6Y9yukcR2KgLg3AvXmYWKXPfqEIA1X8JgQ/uY1t 5iVGxhLD758hzv+OEGnV8+p0Pz1+2gQ6sYWJgGGTjg5A6AZ9KFBfI6+S1Flz4q04KH QbwmVoNfW14KY7vqLE6fIXALj2HMbB0aP1mmxHqGaC+oScJoRpxEqCzSfI/OWWds+r wCH7PxHzRRFFQ== From: <[REMOVED]blueyonder.co.uk> To: <[REMOVED]gmail.com> Subject: test email Date: Fri, 14 Feb 2025 09:31:25 -0000 Message-ID: <00a101db7ec3$38228330$a8678990$@blueyonder.co.uk> MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_00A2_01DB7EC3.382430E0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: Adt+wxCaN/VC2LAZTemVsvMbRlKtNQ== Content-Language: en-gb X-CMAE-Envelope: MS4xfPmSkN65d2aa7MwaEsqZMFtII+VoZ23mp5DwW+7tTXuMXimPRTUnCxv1AWj8y9co3V6xt1VEjtqGXz7MNlPdVnKYstAP8qBGH41MU9LVIhcQidEd2w2Q zCHSvAz1stjC3GE7PZ78XiUNl+xWZPc1gc9oWabuh7bWWte01tsST3lIGWLwOUwe1JJGR/R4NepNvQ== [Mod edit - personal emails and IP removed]