teamfloyduk
Superfast
Joined 15 years ago
User Profile
User Widgets
Contributions
Re: Hub 3 to Hub 4 free upgrade?
I've been monitoring now since your reply and the connection has been poor, I've got two pods but I don't think that's enough and not really sure it's improved anything. It appears to get confused between the 2.4 and 5ghz then I have to disconnect then reconnect to the network. I'm going to continue to monitor for another few weeks but its looking like I'll be leaving next year when the contract ends.33Views0likes3CommentsRe: Hub 3 to Hub 4 free upgrade?
High Kath_P Thanks for the reply, it looks like my hub 3 was made in 2016 according to the label on the bottom of it. What makes a customer eligible if not having a 9 year old hub is within the criteria of being eligible? I've just had to reboot it again.86Views0likes6CommentsHub 3 to Hub 4 free upgrade?
Hi I've had the Hub 3 for years now, I'm on M250 Volt. Just lately I've had issues with signal, Virgin have supplied me with 2 WiFi pods, but I now have to reboot the hub at least once a week because it seems to get confused as to what band to connect to in certain rooms, they were merged during the Pod set-up. I wonder if I had a Hub 4 this may improve and eliminate the need to reboot all the time.900Views0likes23CommentsRe: Ordering Wi-Fi pods
I got one a few weeks ago using the WhatsApp chat, was quite easy, BUT I'm trying to get a second one for another problem room and they are not responding at all,4th day of waiting. If you're a Volt customer you are entitled to 3 free of charge. This is the WhatsApp number +44 7803 08968458Views0likes0Comments2nd WiFi Pod
Hi, I was sent a WiFi pod and it solved the problem I had in one room but I need a second pod to help with another problem room. I was told as a Volt customer I can have upto 3. Problem is I've been waiting for virginmedia to respond on the WhatsApp messaging service now for a couple of days. I tried to contact via My virginmedia app but that told me to contact them on WhatsApp. It is the same number I used for ordering the first WiFi Pod as all the message history is there, but so far no response to my request for a second pod.35Views0likes3Comments