teamfloyduk
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Re: 3rd WiFi pod
I've answered all your questions but have not heard anything since. I've got two Pods and just asking for a third one as I am entitled too under the Volt contract I'm on. I'ts been 8 days since i first asked the question, why does it take so long to get anything done? I would like a third wifi pod please to help with the wifi dropouts I've been having.10Views0likes1CommentRe: 3rd WiFi pod
Hi John_gs Question 1. "Have you done the app scans via the Connect App with the two Pods already plugged in?" Yes many times, Question 2. "Also to ensure the current Pods are not plugged directly into any blackspot areas but they need to be spaced out like a halfway point between Hub and issue area?" I've tried moving them and spacing them as suggested. I always give them time to settle after any move. I think a 3rd pod would help to settle the signal. Kind regards TF10Views0likes0CommentsRe: 3rd WiFi pod
Hi Carley, No changes have been made at all on my system, I've had drop outs in certain areas around the house, I sometimes have to disconnect from the WiFi and then reconnect. It's not just the Ring Security system, It's certainly better with the two pods I already have I just feel with a third it could stabilise my WiFi.58Views0likes4Comments3rd WiFi pod
Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps saying this page is no longer available. Can this be arranged on here please?Solved109Views0likes9CommentsRe: Hub 3 to Hub 4 free upgrade?
I've been monitoring now since your reply and the connection has been poor, I've got two pods but I don't think that's enough and not really sure it's improved anything. It appears to get confused between the 2.4 and 5ghz then I have to disconnect then reconnect to the network. I'm going to continue to monitor for another few weeks but its looking like I'll be leaving next year when the contract ends.52Views0likes3CommentsRe: Hub 3 to Hub 4 free upgrade?
High Kath_P Thanks for the reply, it looks like my hub 3 was made in 2016 according to the label on the bottom of it. What makes a customer eligible if not having a 9 year old hub is within the criteria of being eligible? I've just had to reboot it again.150Views0likes6Comments