teamfloyduk
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Everything seems to be working and stable on my system since getting a 3rd WiFi Pod, but on the home page there's always a ! Saying 2 unknown. I click on connection it always says this: "We can't see the health of this device right now. Try again in 10 minutes". There are devices connected to the Pods with no problems. Any ideas?15Views0likes0CommentsRe: 3rd WiFi pod
Hi it seems to be settling down now and things are working better but on the Virginmedia Connect App it always says 3 unknown with a exclamation mark regarding the connection. It says connection unknown. We can't see the health of this device right now. Try again in 10 minutes. But it never does I can see what devices are connected to each pod no problem.18Views0likes1CommentRe: 3rd WiFi pod
I've answered all your questions but have not heard anything since. I've got two Pods and just asking for a third one as I am entitled too under the Volt contract I'm on. I'ts been 8 days since i first asked the question, why does it take so long to get anything done? I would like a third wifi pod please to help with the wifi dropouts I've been having.22Views0likes3CommentsRe: 3rd WiFi pod
Hi John_gs Question 1. "Have you done the app scans via the Connect App with the two Pods already plugged in?" Yes many times, Question 2. "Also to ensure the current Pods are not plugged directly into any blackspot areas but they need to be spaced out like a halfway point between Hub and issue area?" I've tried moving them and spacing them as suggested. I always give them time to settle after any move. I think a 3rd pod would help to settle the signal. Kind regards TF13Views0likes0CommentsRe: 3rd WiFi pod
Hi Carley, No changes have been made at all on my system, I've had drop outs in certain areas around the house, I sometimes have to disconnect from the WiFi and then reconnect. It's not just the Ring Security system, It's certainly better with the two pods I already have I just feel with a third it could stabilise my WiFi.118Views0likes6Comments3rd WiFi pod
Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps saying this page is no longer available. Can this be arranged on here please?Solved222Views0likes11CommentsRe: Hub 3 to Hub 4 free upgrade?
I've been monitoring now since your reply and the connection has been poor, I've got two pods but I don't think that's enough and not really sure it's improved anything. It appears to get confused between the 2.4 and 5ghz then I have to disconnect then reconnect to the network. I'm going to continue to monitor for another few weeks but its looking like I'll be leaving next year when the contract ends.59Views0likes3Comments