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Michael_JK

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Joined 12 years ago

4842 Posts529 LikesLikes received153 Solutions

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Re: Regional channels
Hi Adey2001, sorry about the confusion with your regional channels. This should be resolve now. Best wishes.
2 months ago Place Stream
550Views
1like
1Comment
Re: How to report damage to street equipment
Hi teamberry, our network maintenance team have advised this is not Virgin Media equipment and likely belongs to BT Openreach.
2 months ago Place Digital life
38Views
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0Comments
Re: How to report damage to street equipment
Thanks for letting us know about this Rds261189. Is it one of the pits shown here?
2 months ago Place Digital life
50Views
0likes
1Comment
Re: How to report damage to street equipment
Thanks for letting us know about this Bbvat. Is this the second cabinet?
2 months ago Place Digital life
49Views
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0Comments
Re: How to report damage to street equipment
Morning JamesMay8534, thanks for this. It appears you've taken this image from Google Streetview which was last updated in August last year. Can you confirm you have seen the cabinet in the same state recently? Thanks.
2 months ago Place Digital life
54Views
1like
1Comment
Re: How to report damage to street equipment
Hi JamesMay8534 , we clear up this board from time to time, however the issues raised still get dealt with. We have open tickets for these cabinets which will be seen to as soon as possible. Cabinet maintenance is dealt with on a priority basis, ranging from health and safety concerns, service affecting issues to cosmetic damage. Rest assured we're on the case.
2 months ago Place Digital life
76Views
1like
0Comments
Re: How to report damage to street equipment
Hi again richardb987, our contractor have responded and advised remedial work is due to be carried out on this cover on Monday 2nd February.
2 months ago Place Digital life
82Views
0likes
1Comment
Re: How to report damage to street equipment
Hi AS, thanks for letting us know about this. Can you let us know the nearest house number or landmark so we can make sure we're reporting the correct cabinet? Thanks.
2 months ago Place Digital life
72Views
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Re: How to report damage to street equipment
Sorry to see this is still an issue richardb987. We've been advised there's an open ticket, which we've asked to escalate.
2 months ago Place Digital life
82Views
0likes
0Comments
Re: Netflix!
Thanks for getting back to us MartinS60. I’ve checked your account and can’t see any reason why you wouldn’t be able to send a private message. Could you please try accessing the community from a different device and see if the issue persists?
2 months ago Place Managing Your Account - Cable
19Views
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0Comments