ContributionsMost RecentMost LikesSolutionsRe: Unable to whitelist emails from a genuine sender Thanks. I didn't know VM had stopped issuing new addresses. Perhaps I should move away from VM and use my other accounts more. I'm not keen on being reliant on my ISP for email, in case I end up changing ISP. What you said has made it a more important task to address now. Thanks. Unable to whitelist emails from a genuine sender Hi, I am receiving emails that Virgin Media are sending to my Spam folder. I want to see them in my Inbox, because they are n to spam. I searched how to whitelist and found a web page that said there is an option in the Security settings, but when I open Security I only have an option to create a blocklist. How can I whitelist genuine emails? Solved