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hotlips69 · 14-07-2023

Since the changeover to VOIP a few weeks ago, I've been having a couple of strange issues with my landline.I've always had Call Waiting, but since this changeover, this has stopped working.I'm aware I need to reactivate it on the line again, which I'...

hotlips69 · 07-06-2023

As per the title, my home phone setup is quite complicated with many extensions around my large house, all of which I wired myself many years ago.The "main" Virgin socket is downstairs & all the extenstions are taken from this around the house.The Vi...

hotlips69

Paul, I too had an engineer out yesterday to replace my Hub5 at the insistance of the Virgin 2nd line support chap.It made no difference to my American ring sound or call waiting issue as predicted.Even the engineer knew it wouldn't fix anything when...

hotlips69

My latest update to these issues is that after many phone calls from Virgin 2nd line & being asked the same questions over & over, I've now been told that the fault is with my Hub5, so we've arranged for an engineer to come tomorrow & replace it!I do...

hotlips69

Martin_M I didn't give a recommendation??

hotlips69

@PaulSmith1 I thought this issue had been fixed for me, but having just tried to call my own number again, it's still giving the American ringsound, so it's back to Virgin to try something else?I've noticed that when I call people, I am hearing this ...

hotlips69

An update on my queries....I had a call today from Virgin 2nd line support after waiting 10 days since the previous call from him.He previously told me the entire query about the American ring sound & call waiting issue I've been suffering should hav...

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USA Ringtone & Call Waiting Issues!

Landline being moved to fibre soon. Can I formally refuse this?

Re: Calling a virgin landline - Ringtone had changed

Re: USA Ringtone & Call Waiting Issues!

Re: Calling a virgin landline - Ringtone had changed

Re: Calling a virgin landline - Ringtone had changed

Re: USA Ringtone & Call Waiting Issues!