AdmiralP
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ntlworld email lockout
I appear to be locked out of my nylworld email account I got a prompt to switch the log in account details to a non-Virgin address. Thought I had accomplished this, then a got the message that I had to verify the change from an email sent to the new address - it was then that I realised I had mistyped the new address!!!!😥 (my excuse is that I was doing this late at night...) So I can't verify my address because I can't get the verify email. All help greatly received Who can I contact at VM to help me get out of this mess?383Views0likes1CommentRe: No Ntlworld email or account access
This has happened to one of my neighbours who has had a ntlworld email account for years! You would have thought that if the "old" accounts were being turned off that VM would communicate the situation with advice what to do... VM must have some idea of what accounts are in use, and just suppose that bthe ntlworld accioubnt is the one that's used as the contact/billing address for a VM customer. Sounds like a case of left hand doesn't know what right foot is doing990Views0likes0Comments