ContributionsMost RecentMost LikesSolutionsRe: Please return the unused Virgin Media equipment Same issue for me. Old Hub was disposed of via our local recycling hub. The new hub did not include any instructions about returning old equipment. I looked on this forum and saw several posts saying that it should be recycled safely. Re: Loss of Email - F010762348 At the moment I can't use outlook (IMAP) to access my email. Direct access is the only option. Re: Loss of Email - F010762348 You're not alone. Constantly times out for me. Re: Loss of Email - F010762348 Same here on virgin mailbox. Constantly times out.