Up to speed
since ‎05-10-2009

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  • 106 Posts
  • 2 Answers
  • 22 Kudos Given
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User Activity

How on earth do I reset this password, there is on heading in help about resetting it, but then there is no answer. I can’t call anyone as there is no option to pick when the call is answered, if you choose broadband you are taken though options as i...
I have recently received my sim, I have wifi calling turned on but it is not kicking in even when I have 1 or 2 bars. I have rebooted the phone, taken the sim out etc.
I am trying to buy a sim, I had a Virgin mobile account many years ago and it appears the account is still there, however to reset the password you need to give the email and mobile number, I don't have a mobile number. I am going round in circles.
I switched my HUB 4 to modem mode a few days ago and have noticed that it is still transmitting my VM Wi-Fi signal. I have double checked and it is definitely in modem mode and says Wi-Fi is off.
Can someone tell me what I should do with these?