PhilipTimms
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Re: virgin.net email
Hi I am a Virgin Broadband customer in good standing (unbroken service for ..... 20 years?) and have a very similar problem. I cannot access my account , getting the "Your email account is unavailable" message page over and over again. I have tried to follow instructions to change the password on my account, but that does not work - I input my gmail address, am promised an email there .... which never comes! I have spent nearly 3 hours on the telephone without any result.I do not get an error message when I email my virgin.net account from my gmail account, so I assume that it still exists. We had a similar issue with my wife's virgin.net account about 5 years ago, which was eventually (I don't know how!) sorted.. It sounds as though you may have some idea what is going on - can you help me with this? Yours Sincerely Philip Timms ( [REMOVED] @virgin.net ) I can be emailed at the moment on [REMOVED] gmail.com [MOD EDIT: Personal and private information has been removed from this post.]435Views0likes2Comments