ContributionsMost RecentMost LikesSolutionsUnable to reset secondary email account My wifes email address is a secondary account, she has just upgraded her phone but when we've tried to transfer from android to ios we've had to do it manually and her password is XXXXXXXX which she hasn't written down so now we are stumped as she is unable to log in at alI. When i go into email accounts my wifes email address isn't even there to reset the password? So now we can't access her account at all to reset her password & can only access her emails on old device. Hoping somebody will be able to help. Thanks in advance. Re: Recovery of deleted email account It was deleted via Virgin Media, as at the time i was trying to set up virgin/O2 login and accidentily deleted it. Re: Recovery of deleted email account Any help with reinstating my wifes email please? Recovery of deleted email account Good evening, I was trying to set up my virginO2 account but inadvertently deleted my wife's email account as she was logged into pc. Is it possible to get my wifes secondary account reinstated? I am the main account holder. I've been in touch with customer services via whatssapp and they told me to try and log in after 2 hours, which hasen't worked. She's waiting important emails & i'm in the doghouse. Thanks in advance