ContributionsMost RecentMost LikesSolutionsRe: Changing Email Password on ntlworld the problem is i have had these accounts for over 30 years, i left Virgin to elsewhere, came back after 18months after a better deal and all the old account still work, however they aren't list on the new account number. there lies the problem and probably exactly the sae as other writing in this forum. I did actually ring and spoke to the customer support, they more or less said the same they are not attached, hoever i do have regular emails in and i can also send out, so can i not add the old ntlworld ones in the account settings? I might add the advisor didnt know and passed me onto another advisor, who after sometime also didnt know and said would ring me back in about a hour, that was 3 1/2 hrs ago now, of course i am off out to work shortly Re: Changing Email Password on ntlworld sorry to piggy back onto this thread but i too am have the exact same issue, this last too days all of my ntlworld accounts have been hacked re the easy letter and 9 digits password, so rahter than losing them i would like to reset them i don't see any option to actually do it of course as ntlworld is now gone.