grocerjack
On our wavelength
Joined 15 years ago
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Speed issues and discrepancies
Hi I have a Hub 5 in modem mode, using a 3 unit TP -Link Deco M5 mesh. Nothing has changed oin the mesh, nothing at all, it's all up to date firmware wise and the Deco App says everything is fine and reports download speeds of around 550Mb/s, upload at 107Mb/s . However Speedtest and Traffic Monitor apps are showing 20Mb/s download and 25Mb/s upload. Virgin deny any area issues and say they have checked there side to the hub.I have checked outside the house all the way to the hub and I've checked my Gb Ethernet switch....all good. So either my Deco app is lying or VM are because there are huge discrepancies here. Our experience is not good and VM say it's the Mesh at fault and have offered me wi-fi pods. Very kind but the work is switching back to the hub as a router and subsequent device faffing isn't very appealing. I've logged onto the hub but am unsure what I'm looking at or what would indicate issues. I've attched a screenshot of the Network logs etc if any experts can see any issues. Any help, hints , tips, advice is HUGELY appreciated, thank you.
