ContributionsMost RecentMost LikesSolutionsRe: Unable to change login password Hi Carley_S, I've done all this already, it has no effect. Re: Unable to change login password Hi, Through the forgotten password link. I currently can't login to my online account at all. Re: Unable to change login password Hi Carley_S, This is for a media account. Thanks Unable to change login password Hi, Like a lot of posts on here I have hit the 'password requirements not met' bug on the virgin media website when trying to change my password. I have run through all of the suggestions on here and no matter what it won't let me change my password. Can someone from Virgin contact me to rectify this please.