Yearofthegoat
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Re: 360 Box CS1011 Error Code
Neither the TV nor the HDMI lead - they're both fine. The picture breakup happens usually late evening and more on SD channels. I saw it once with 360 box, but not since. Perhaps the software update it did has solved it. If it happens again I'll phone it in to support. Thank you for responding anyway.7Views0likes0CommentsRe: 360 Box CS1011 Error Code
Thanks for responding, we have a technician coming out to replace the 360 box today. After that we just need the 1Gigabit speed applying to the Hub5 (it's currently limited to ~500Mbps according to its config page). We were told the technician won't be able to fix that, but I'll ask anyway.43Views0likes0CommentsRe: 360 Box CS1011 Error Code
Thanks. Tried the activation line but they're currently not able to activate it. It's a direct swap for an old TiVo box. The new Hub5 is also not at full speed yet, but that's a different problem which the technician is also unable to fix. At least we've been refunded £50 for the inconvenience.51Views0likes0Comments360 Box CS1011 Error Code
Hi, New 360 box arrived Friday 21st after services upgrade stops at this error code. Called in the fault and got a text message to say new kit has been activated. But still the same error code today (Sunday 23rd). Should activation be immediate? And is there anything else I can do, before calling it in again? Thanks149Views0likes11CommentsRe: Account locked out VM helpline can't reset
Thanks for responding. Perhaps I didn't make it clear. The email address used to sign in has been changed to a different email address, without my authorisation. Naturally I can't then get any verification requests etc. How can I get it reverted?507Views0likes1Comment