ContributionsMost RecentMost LikesSolutionsRe: Flashing red light-hub 5 Is the householder required to be present for the new cable installation?? Re: Flashing red light-hub 5 Hi. Yes building work adjacent to my property caused the issue- a severed cable. Technician repaired the damage,reinstated all services & just I've just received the date for the new cable installation. Re: Flashing red light-hub 5 Just an update on this and a question. The technician came next day and carried out a temporary repair. He said a new cable would be installed via a different team. How is this communicated,he said I'd heard that day but nothing. Presume I'll need to be at the property for the above. Flashing red light-hub 5 Good evening. My neighbour has been out carrying building works bordering on my property. I've returned home tonight and have no internet,flashing red light on hub. No TV service either. No service issues locally. I'm presuming a possible severed cable. The cable runs along a border to a access pit in the street.