ContributionsMost RecentMost LikesSolutionsRe: How to track a complaint I submitted a complaint earlier on and the same happened to me, it did not register. I had to retype the whole complaint and do it again, and this time when i did it i got a complaint reference number, and an email to say that the complaint had been submitted. Seems like the website is pretty crap tbh, live chat not working either......................i wonder why ???