Nakchee
On our wavelength
Joined 13 years ago
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Re: Unable to pay by debit card....STILL
I've set up direct debit, i'm getting too old for this stress, hopefully it works, but i pity all those who still have trouble paying the way i wanted to in the first place, thats been a few years now it's not been sorted. Thanks for all the replies and adviceRe: Unable to pay by debit card....STILL
Using this page here : https://www.virginmedia.com/support/help/billing-and-payment/my-virgin-media/collections/pay-now The link you posted takes me to a 404 error, the image in the screenshot is once i've put all my details in and selected pay now, it then takes me to the image posted above.Unable to pay by debit card....STILL
Hi i've had a problem using my debit card to pay my virgin media bill, for quite some time now, i've resorted to using my partners card, but it's not the most convenient. When i go to pay it shows this...... I have been in touch with my bank today and they have said they have not declined any such transaction and that it is a problem with virgin media payment system, it's like it's not even triggering my banks verification, this has been ongoing for a few years now and still doesn't seem solved, can anyone please help me, i know other payment methods are available, but this is the one i would like to use. ThanksRe: How to track a complaint
I submitted a complaint earlier on and the same happened to me, it did not register. I had to retype the whole complaint and do it again, and this time when i did it i got a complaint reference number, and an email to say that the complaint had been submitted. Seems like the website is pretty crap tbh, live chat not working either......................i wonder why ???
