ContributionsMost RecentMost LikesSolutionsRe: All recordings disappeared!! Roy247, we were able to record programs yesterday and I can pause and rewind so I don't believe it is the hard drive. I read that other people have had similar issues after a software upgrade? Re: All recordings disappeared!! You're correct japitts, they're TV 360 boxes, thanks for the link!! All recordings disappeared!! I have 2 x Tivo boxes in my home, 1 x 1008R-HD-VM and 1 x 1008C-STB-VM. Last night we attempted to watch one of the recordings on the 1st box and it wouldn't play. I turned the box off and back on and now all of the recordings have disappeared. This is on both boxes but I'm not sure if the STB box records or simply shows what's recorded on the other box. Can anyone enlighten me as to whether these recordings can be somehow retrieved? If not can someone from Virgin explain why this has happened because it is really frustrating as I had multiple recordings that we were looking forward to watching. Also, how can we know this won't happen again? Cheers, Ian.